{"id":10,"date":"2022-09-08T14:09:06","date_gmt":"2022-09-08T12:09:06","guid":{"rendered":"https:\/\/householdplastic.co.za\/site\/shipping-details\/"},"modified":"2022-11-10T13:33:48","modified_gmt":"2022-11-10T11:33:48","slug":"shipping-details","status":"publish","type":"page","link":"https:\/\/householdplastic.co.za\/site\/shipping-details\/","title":{"rendered":"Shipping, Returns &#038; Cancellations"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e0e8d62 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e0e8d62\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8df2916\" data-id=\"8df2916\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80c5c67 elementor-widget elementor-widget-heading\" data-id=\"80c5c67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping, Returns &amp; Cancellations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1595fc7 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1595fc7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8d53621\" data-id=\"8d53621\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8399c71 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8399c71\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-15f75c7\" data-id=\"15f75c7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bcc17a9 elementor-widget elementor-widget-heading\" data-id=\"bcc17a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-e43e7da elementor-widget elementor-widget-spacer\" data-id=\"e43e7da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dba854d elementor-widget elementor-widget-toggle\" data-id=\"dba854d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2301\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2301\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">1. Household Plastics offers 2 (two) methods of Goods to you. You may elect delivery via:<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2301\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2301\"><ul><li>Courier; we deliver directly to your home or office, anywhere in South Africa. All delivery and tracking details are supplied to you at checkout.<\/li><li><p>Self \u2013 Collection at any of our stores.<\/p><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-322a739 elementor-widget elementor-widget-text-editor\" data-id=\"322a739\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>2<\/strong>. Our delivery charges are subject to change at any time, without prior notice to you.<\/p><p><strong>3.<\/strong> You will see the applicable delivery charges in your cart when you check out.<\/p><p><strong>4.<\/strong> When your order is accepted, Household Plastics will deliver the Goods to you as soon as reasonably possible, but no later than 30 (thirty) days of receipt of your payment.<\/p><p><strong>5.<\/strong> We will notify you if we are unable to deliver the Goods and you may then within 7 (seven) days of receiving such notification elect whether or not to cancel your order for the Goods. If you elect to cancel your order, we will reimburse you for the purchase price.<\/p><p><strong>6.<\/strong> Household Plastics obligation to deliver a product to you is fulfilled when we deliver the product to the physical address nominated by you for delivery of the order.<\/p><p><strong>7.<\/strong> Note: Household Plastics is not responsible for any loss or unauthorized use of a product, after it has delivered the products to the physical address nominated by you.<\/p><p><strong>8.<\/strong> We unfortunately cannot make changes to your delivery address once payment has been received and you have received your payment confirmation email.<\/p><p><strong>9.<\/strong> We unfortunately cannot make changes to your delivery address once payment has been received and you have received your payment confirmation email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d2d8e2 elementor-widget elementor-widget-toggle\" data-id=\"2d2d8e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4731\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4731\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">10. Delivery fees may differ depending on the physical address nominated by you, quantity of items and date of delivery. You will be able to choose between:<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4731\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4731\"><ul><li>Standard Delivery;<\/li><li>Weekend Delivery;<\/li><li>Same Day Delivery;<\/li><li>Express Delivery<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ead345 elementor-widget elementor-widget-text-editor\" data-id=\"7ead345\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>11.<\/strong> We do not ship outside of South African borders at this time.<\/p><p><strong>12.<\/strong> You will have to sign for your delivery upon receipt of the times. If you are not able to receive your package personally, then ensure that there is someone at your nominated address to accept delivery.<\/p><p><strong>13.<\/strong> Due to the nature of product, delivery options may differ per division and product, and not all delivery options are available for all items ordered.<\/p><p><strong>14.<\/strong> Delivery fees vary depending on your selected delivery option and items ordered. Products ordered may be calculated per item and in accordance with the location of your delivery address. The delivery fee will be displayed during the ordering checkout process, but before checkout has been finalized.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-809bc78 elementor-widget elementor-widget-heading\" data-id=\"809bc78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns &amp; Cancellations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-175d969 elementor-widget elementor-widget-text-editor\" data-id=\"175d969\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>1.<\/strong> To return any goods, you must produce a receipt\/till slip to us within 7 (seven) days of purchase.<\/p><p><strong>2.<\/strong> No returns will be accepted after seven (7) days;<\/p><p><strong>3.<\/strong> In the interest of hygiene standards, all products of a personal nature will not be refunded or exchanged.<\/p><p><strong>4.<\/strong> Gift vouchers may not be returned or exchanged for cash.<\/p><p><strong>5.<\/strong> Should your goods be returned within 7 days, we will reverse the transaction<\/p><p><strong>6.<\/strong> Should you wish to exchange your goods, you may do so within 7 days of purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a11fd8 elementor-widget elementor-widget-toggle\" data-id=\"8a11fd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1441\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1441\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">7. We will accept your request for a refund or exchange provided that:<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1441\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1441\"><ul><li>The goods are unused with all original, sealed packaging and any tags attached;<\/li><li>The goods are in a saleable condition;<\/li><li>It does not fall under our non-refundable hygiene items;<\/li><li>It is not a gift voucher;<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27773ee elementor-widget elementor-widget-text-editor\" data-id=\"27773ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>8.<\/strong> If your goods are defective then we may opt to repair or exchange defective goods provided that proof of purchase is produced;<\/p><p><strong>9.<\/strong> If your item has been delivered and thereafter you notice that it is damaged or incorrect, you have to notify us within 7 days;<\/p><p><strong>10.<\/strong> Should you wish to return any items, you will do so at your own cost and we are not liable to pick up any items from you once risk has passed;<\/p><p><strong>11.<\/strong> Unless provided for under these Terms &amp; Conditions, no cancellations or changes to online orders will be accepted and the goods will be delivered to the delivery address supplied by you in the order.<\/p><p><strong>12.<\/strong> You should carefully check that your order is accurate before you submit it. Should you receive an incorrect order then you will be able to return the goods within 7 (seven) days so that we can provide you with the correct items.<\/p><p><strong>13.<\/strong> If we cannot contact you about your order using the contact details you provided in the order, after having made reasonable attempts to contact you, we will cancel your order and charge a handling fee.<\/p><p><strong>14.<\/strong> A handling fee will be charged if you return goods for change of mind or you made an incorrect selection, including if you ordered the incorrect item, size or colour<\/p><p><strong>15.<\/strong> Goods can only be returned in accordance with these Terms and Conditions.<\/p><p><strong>16.<\/strong> Household Plastics will process any refunds within a reasonable time of agreeing to do so. Credit Card refunds may take up to 14 (fourteen) working days, arising from administrative processes required between banks.<\/p><p><strong>17.<\/strong> Household Plastics will process any refunds within a reasonable time of agreeing to do so. Credit Card refunds may take up to 14 (fourteen) working days, arising from administrative processes required between banks.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-451f351 elementor-widget elementor-widget-toggle\" data-id=\"451f351\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7241\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7241\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">18. If the original payment was made:<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7241\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7241\"><ul><li>On a credit card, refunds will be processed on the same card as the original payment was made<\/li><li>If you paid cash in store, you may request a refund in-store in order to receive your cash back.<\/li><li>It does not fall under our non-refundable hygiene items;<\/li><li>It is not a gift voucher;<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6a35e0 elementor-widget elementor-widget-text-editor\" data-id=\"a6a35e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>19.<\/strong> Same day delivery orders cannot be cancelled or changed oncesubmitted and can only be returned at a Household Plastics store.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3c5ae9 elementor-widget elementor-widget-toggle\" data-id=\"b3c5ae9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1881\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1881\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">20. You may return any unwanted products within 7 (seven) days of receipt if you:<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1881\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1881\"><ul><li>Provide your proof of purchase;<\/li><li>It is undamaged and unused;<\/li><li>It is not missing any accessories or parts<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28d2c24 elementor-widget elementor-widget-text-editor\" data-id=\"28d2c24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>21.<\/strong> You may either log a return on our website within 7 (seven) days of delivery to you or collection by you of any items.<\/p><p><strong>22.<\/strong> If we accidentally deliver the wrong item to you, or if the product is not as described on the website, please notify us within 7 (seven) days and we will collect the product from you at no charge. If the product is missing any accessories or parts or has been damaged then we are entitled to inspect and charge a handling fee. Once we have inspected the product and validated your return, we will deliver the correct product to you as soon as possible.<\/p><p><strong>23.<\/strong> Should a product be damaged or missing any parts or accessories at the time of delivery \/ collection, you are liable to inform us within 7 (seven) days of such delivery \/ collection by calling us or logging a return online. We will then arrange to collect the product from you at no charge. Once we have inspected the product and validated your return, we will at your choice repair or replace the product as soon as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cf4940 elementor-widget elementor-widget-toggle\" data-id=\"5cf4940\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9741\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-9741\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">24. We do our best to ensure that the products we deliver to you are of a high quality, and in good working order without any defects. A defect is a material imperfection in the manufacture of a product or any characteristic of a product, which makes the product less acceptable than one would reasonably be entitled to expect in the circumstances. The following will NOT be regarded as defects and will not entitle you to a return:<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9741\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-9741\"><ul><li>Faults arising from normal wear and tear;<\/li><li>Damage arising from negligence, user abuse or incorrect usage of the product<\/li><li>Damage arising from electrical surges or sea air corrosion;<\/li><li>Damage arising from a failure to adequately care for the product;<\/li><li>Damage arising from unauthorized alterations to the product;<\/li><li>Where the specifications of a product, although accurately described on the website and generally fit for its intended purpose, do not suit you<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1e6ec0 elementor-widget elementor-widget-text-editor\" data-id=\"e1e6ec0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>25.<\/strong> We are entitled to inspect products thoroughly and send it back to our suppliers for further inspection before refunding you.<\/p><p><strong>26.<\/strong> You should always check that the items being collected or delivered are correct and are free from any defects. Should the packaging be damaged and you accept the order without fully inspecting the items, you should add a note on the delivery note stipulating that the packaging was damaged, or order. You should notify our offices without delay in order for us to be aware of any issued with the items and in order for arrangements to be made for the items to be returned or refunded.<\/p><p><strong>27.<\/strong> Although reasonable care shall be taken, we cannot accept responsibility for incorrect delivery details that have been provided to us, or if an unauthorized person at your chosen delivery address accepts delivery of your order, as we do not verify the identity of the person at te delivery address who signs the delivery note.<\/p><p><strong>28.<\/strong> In the event that you do not collect an order at your chosen Household Plastics store, reminders will be sent to you to collect the order. If you do not collect the order within 10 (ten) days, your order will be cancelled.<\/p><p><strong>29.<\/strong> After two (2) failed attempts to deliver your order to your chosen delivery address via our courier services, your order shall be returned to us and you will be liable for any courier and\/or delivery fees<\/p><p><strong>30.<\/strong> If you return a defective product to us and you fail to return all of the accessories and parts that were sold with that product, we are entitled to refuse your return OR only replace the item that you did return. Alternatively we may charge you a handling fee upon returning the item.<\/p><p><strong>31.<\/strong> Please note that we only refund to the payment method that you originally used.<\/p><p><strong>32.<\/strong> RISK: Once the order has been delivered, or collected by you, the risk in and to the products will pass to you as the customer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping, Returns &#038; Cancellations Shipping: 1. Household Plastics offers 2 (two) methods of Goods to you. You may elect delivery via: Courier; we deliver directly to your home or office, anywhere in South Africa. All delivery and tracking details are supplied to you at checkout. Self \u2013 Collection at any of our stores. 2. Our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/householdplastic.co.za\/site\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/householdplastic.co.za\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/householdplastic.co.za\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/householdplastic.co.za\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/householdplastic.co.za\/site\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":61,"href":"https:\/\/householdplastic.co.za\/site\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":721,"href":"https:\/\/householdplastic.co.za\/site\/wp-json\/wp\/v2\/pages\/10\/revisions\/721"}],"wp:attachment":[{"href":"https:\/\/householdplastic.co.za\/site\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}